第19回 の解答
テーマ：ネット通販 正解は緑、解説・和訳・スクリプト・模範解答つき
語彙・熟語（大問1形式）
目安 2分30秒空所に入れるのに最も適切なものを1つ選びなさい。
訳：そのネットショップは、配送中に破損した商品については客に補償することを約束している。
訳：荷物が届いたとき、箱は損傷していて、中のグラスは割れていた。
訳：ネットで新しいカメラを買う前に、ケイトは一番安いものを見つけるため、何時間もかけていろいろなサイトの値段を比較した。
訳：商品を返品するには、この用紙に記入して商品と一緒に返送してください。
訳：そのジャケットはサイト上では素敵に見えたが、思っていたよりずっと小さいことがわかった。
長文読解（大問3形式）
目安 4分The Problem of Returns
Online shopping has grown rapidly over the past twenty years. One reason for its popularity is that many online stores allow customers to return items for free. Since shoppers cannot touch or try on products before buying them, free returns make them feel more comfortable ordering. Some customers even buy the same item in several sizes, planning to keep only the one that fits and send the others back.
However, returns have become a serious problem for companies. In the United States, customers return about twenty to thirty percent of the clothes they buy online, compared with less than ten percent of those bought in stores. Each returned item must be transported, checked, and repackaged, which costs a great deal of money. In fact, for cheap items, it is sometimes less expensive for companies to throw the products away than to sell them again.
This situation also harms the environment. Returned goods are carried by trucks and planes, which produce carbon dioxide, and millions of returned products end up in landfills every year. To deal with this, some companies have begun charging customers a fee for returns. Others are using technology such as virtual fitting rooms that help shoppers choose the right size. Experts believe that shoppers also need to think more carefully before ordering.
リスニング（Part2 文章形式）
目安 2分🎙 Last month, Yuki ordered a pair of running shoes from an online store. When the shoes arrived, they were the wrong color. She contacted the store by email, and the staff apologized quickly. They told her to keep the shoes and sent her the correct pair for free. Yuki was so impressed by the service that she has since bought two more items from the same store.
スピーキング（面接No.4形式）
35秒Do you think online shopping will replace shopping in stores?
💡 「実店舗ならではの良さ」を挙げると No の理由が作りやすいです。
模範解答
いいえ。店での買い物を楽しむ人はまだ多いと思います。買う前に商品を見たり触ったりできます。また、友達や家族と買い物をするのは週末の楽しい過ごし方です。
💡 「実店舗ならではの良さ」を挙げると No の理由が作りやすいです。