困ったとき・緊急時のフレーズ
18 Japanese Emergency Phrases Every Traveler Should Know
Hopefully you won't need this page, but it is worth reading before your trip. It covers how to ask for help, call the police or an ambulance, explain that you feel sick, and deal with lost items and earthquakes. Save it on your phone.
📝 Before you start
- In Japan, dial 110 for the police and 119 for an ambulance or the fire department. These are different from the numbers in many other countries.
- In a real emergency, don't worry about grammar. A single word like "tasukete" or pointing to where it hurts is enough to get people moving.
- Carry your hotel's name and address, your passport or a copy, and details of any allergies or medications written down.
- Check your travel insurance before you go. Hospitals in Japan can ask foreign visitors to pay in full up front.
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Neutral
助けてたすけて
tasukete
Help!
助けて!だれか来てください!
Tasukete! Dareka kite kudasai!
“Help! Somebody come here!”
💡 Shout it in a real emergency. There's no need to be polite here. For less urgent help, say "tasukete kudasai" or start with "sumimasen."
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Polite
警察を呼んでくださいけいさつをよんでください
keisatsu o yonde kudasai
Please call the police
すみません、警察を呼んでください。
Sumimasen, keisatsu o yonde kudasai.
“Excuse me, please call the police.”
💡 The police number in Japan is 110. If you are calling yourself, say what happened and where, and ask for English if you need it.
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Polite
救急車を呼んでくださいきゅうきゅうしゃをよんでください
kyukyusha o yonde kudasai
Please call an ambulance
友だちが倒れました。救急車を呼んでください。
Tomodachi ga taoremashita. Kyukyusha o yonde kudasai.
“My friend collapsed. Please call an ambulance.”
💡 Ambulances and fire trucks share one number in Japan: 119. When you call, you will first be asked whether it is a fire (kaji) or a medical emergency (kyukyu).
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Polite
英語がわかる人はいますかえいごがわかるひとはいますか
eigo ga wakaru hito wa imasu ka
Is there anyone who understands English?
すみません、英語がわかる人はいますか。
Sumimasen, eigo ga wakaru hito wa imasu ka.
“Excuse me, is there anyone who understands English?”
💡 Useful at a hospital, police station, or when a crowd gathers. Someone nearby may speak English and help translate.
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Polite
大丈夫ですかだいじょうぶですか
daijobu desu ka
Are you OK?
大丈夫ですか。けがはありませんか。
Daijobu desu ka. Kega wa arimasen ka.
“Are you OK? Are you hurt?”
💡 What people will ask you if you look unwell or fall. "Daijobu desu" means you're fine; if you're not, say "daijobu ja nai desu" or explain what is wrong.
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Polite
具合が悪いですぐあいがわるいです
guai ga warui desu
I feel sick / I'm not well
すみません、具合が悪いです。少し休ませてください。
Sumimasen, guai ga warui desu. Sukoshi yasumasete kudasai.
“Sorry, I don't feel well. Please let me rest a bit.”
💡 A general way to say you are unwell. "Kimochi ga warui" is used more for nausea. Hotel front desks can often help you find a clinic.
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Polite
〜が痛いです〜がいたいです
... ga itai desu
My ... hurts
お腹が痛いです。
Onaka ga itai desu.
“My stomach hurts.”
💡 Useful body words: atama (head), onaka (stomach), ha (tooth), nodo (throat), ashi (leg or foot). Or just point and say "koko ga itai desu" (it hurts here).
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Polite
熱がありますねつがあります
netsu ga arimasu
I have a fever
昨日から熱があります。
Kino kara netsu ga arimasu.
“I've had a fever since yesterday.”
💡 Japan measures temperature in Celsius. Some clinics ask people with a fever to call ahead or wait in a separate area.
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Polite
病院はどこですかびょういんはどこですか
byoin wa doko desu ka
Where is the hospital?
この近くに病院はありますか。
Kono chikaku ni byoin wa arimasu ka.
“Is there a hospital near here?”
💡 Be careful: byoin (hospital) and biyoin (beauty salon) sound very similar. For minor problems, a small clinic, often called "kurinikku" or "iin," may be quicker than a big hospital.
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Neutral
薬局やっきょく
yakkyoku
Pharmacy
近くに薬局はありますか。
Chikaku ni yakkyoku wa arimasu ka.
“Is there a pharmacy nearby?”
💡 Drugstores ("doraggusutoa") sell everyday medicines, and some have a pharmacist to ask. Some medicines sold freely in other countries are restricted in Japan, so check before bringing your own.
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Polite
財布をなくしましたさいふをなくしました
saifu o nakushimashita
I lost my wallet
電車で財布をなくしました。
Densha de saifu o nakushimashita.
“I lost my wallet on the train.”
📖 Culture guide: otoshimono ›💡 Swap in other items: sumaho (smartphone), kaban (bag), kasa (umbrella). Lost items are often turned in, so ask at the station office or the nearest koban.
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Polite
パスポートをなくしました
pasupoto o nakushimashita
I lost my passport
すみません、パスポートをなくしました。
Sumimasen, pasupoto o nakushimashita.
“Excuse me, I lost my passport.”
💡 Report it to the police first, then contact your country's embassy or consulate. A copy or photo of your passport page makes the process easier.
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Neutral
交番こうばん
koban
Police box (small neighborhood police post)
近くの交番はどこですか。
Chikaku no koban wa doko desu ka.
“Where is the nearest police box?”
📖 Culture guide: koban ›💡 Small police posts found near stations and busy streets. Officers give directions, take lost-item reports, and help with problems, though sometimes they are out on patrol.
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Polite
やめてください
yamete kudasai
Please stop
やめてください!
Yamete kudasai!
“Stop it!”
💡 Say it loudly if someone bothers or touches you. Drawing attention is the point; bystanders and station staff can then step in.
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Neutral
危ないあぶない
abunai
Watch out! / Dangerous!
危ない!自転車が来ますよ。
Abunai! Jitensha ga kimasu yo.
“Watch out! There's a bike coming.”
💡 A word to recognize. If someone shouts it, stop and look around. You'll also see 危険 (kiken, danger) on signs.
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Neutral
地震じしん
jishin
Earthquake
地震だ!机の下に入って!
Jishin da! Tsukue no shita ni haitte!
“Earthquake! Get under the table!”
📖 Culture guide: jishin e no sonae ›💡 Small quakes are common, and many phones in Japan sound an early warning alarm. Protect your head, stay away from windows, and don't run outside while things are shaking.
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Polite
避難所はどこですかひなんじょはどこですか
hinanjo wa doko desu ka
Where is the evacuation shelter?
すみません、避難所はどこですか。
Sumimasen, hinanjo wa doko desu ka.
“Excuse me, where is the evacuation shelter?”
💡 Shelters are often local schools or community centers, marked with signs. In a big disaster, follow hotel staff and local announcements.
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Polite
火事ですかじです
kaji desu
There's a fire
火事です!逃げてください!
Kaji desu! Nigete kudasai!
“There's a fire! Get out!”
💡 Fires are reported on 119, the same number as ambulances. When the operator asks, say "kaji desu" and then the address or a nearby landmark.